Lacuna | City Conductor

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Lacuna's City Conductor is a SaaS application designed to revolutionize urban transportation and city planning. Its primary users are Department of Transportation (DoT) analysts responsible for authoring and managing micromobility regulation policies. The ultimate goal of Lacuna's City Conductor is to streamline and enhance the efficiency of urban micromobility in such a way that it benefits cities, operators (e.g., Lime, Lyft, etc.), and users alike.

It achieves this by gathering real-time data from multiple sources, including traffic sensors, GPS devices, public transportation vehicles, weather forecasts, and user inputs.


The power of Conductor lies in its ability to take this complex data stream, process and analyze it using powerful algorithms and artificial intelligence, and then provide DoT analysts with actionable insights. These insights—covering traffic patterns, congestion, regulatory compliance, and potential disruptions—are delivered in an intuitive, user-friendly way that supports evidence-based policymaking and efficient operational management.

With a platform as feature-rich and powerful as Conductor, understanding our primary users, their responsibilities, and identifying pain-points in their current day-to-day operations was key to producing intuitive, efficient user workflows.


Authored policies had the potential for enormous financial and regulatory impact on operators. For this reason, it was crucial to keep workflows simple and avoid user mistakes as much as possible, while also enabling easy supervisor oversight should a mistake occur.

ANALYSIS TO ACTION IS AS EASY AS 1-2-3

With Conductor, you can quickly evaluate a micromobility program's performance and easily create micromobility policies through a lightning fast policy authoring engine

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Identify & Select


From the main map view, use the Drawing Tool to create an analysis layer for an AoI (area of interest). Conductor automatically executes analysis on the selected area, returning metrics that highlight things like trends over time, provider activity, & reported incidents.

Save as a Geography Layer


Save the analysis layer as a Geography that can be used across the organization for filtering data on map views, generating metrics reports, and authoring policies.

Create a Policy


Using Conductor's pre-formatted templates, easily create a policy for the saved Geography. The system can begin enforcing a published policy immediately or at a custom time, after which the system automatically tracks and enforces policy violations.


Now sit back and relax, because your work here is done.

...To get this

As soon as a policy is published, Conductor goes to work, taking all that awesome micromobility data and turning it into beautiful charts & graphs. And to think, this all started with a humble pen tool!